Customer Service

Articoli su Customer Service
CIO & Innovation

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News
Contact Center: trasformare il supporto clienti unificando voce, canali digitali e CRM in cloud
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18 Nov 2020
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Software

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News
Omnicanalità: Ellysse e Cedat 85 insieme per offrire servizi evoluti ai contact center
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14 Nov 2019
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CIO & Innovation

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Guida
Focus sul customer engagement: cos’è e come funziona
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05 Nov 2019
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14 - 15 Nov 2019
CX EUROPE 2019
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Customer Service
innovazione digitale

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Erp Crm Scm

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Guida
Come migliorare la customer experience in tutti i touch point aziendali con CRM e AI
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01 Ago 2019
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- Dinamiche di mercato

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Prospettive
Customer Engagement: quale futuro per il Retail?
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25 Lug 2019
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20 Giu 2019
Are You Fit For The Future Of Customer Engagement?
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Customer Service
Retail

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22 - 23 Mag 2019
Gartner Customer Experience & Technologies Summit 2019
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Customer Service

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- News

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News
Applicazioni di intelligenza artificiale, il caso di Elisa di Europ Assistance
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23 Gen 2019
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Erp Crm Scm

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Attualità
Esker: gestione efficace di ordini e reclami per una migliore relazione coi clienti
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07 Feb 2018
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Erp Crm Scm

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Vendor Overview
CRM Customer Engagement Center: ecco le migliori soluzioni secondo Gartner
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08 Dic 2017
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21 Nov 2017
Omnichannel Customer Experience: tra il dire e il fare
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Customer Service

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