Contact Center

Articoli su Contact Center
Business Intelligence

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News
Cisco e CloudCherry insieme per l'evoluzione dei contact center
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03 Ott 2019
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CIO & Innovation

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L’approccio BNL: un unico coordinamento e tanti protagonisti
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08 Giu 2017
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Industria 4.0 e informazioni

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Servono competenze e cultura digitali per far partire Industria 4.0
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26 Mag 2017
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Cognitive Computing

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Customer engagement: come cambia con i sistemi cognitivi e l'intelligenza artificiale
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21 Apr 2017
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Erp Crm Scm

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CRM, come cambiare la relazione con i clienti
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13 Apr 2017
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Smart Working

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News
Contact center in cloud, come funziona il nuovo servizio di Amazon Web Services
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06 Apr 2017
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PA Digitale

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Nasce Developers Italia per avvicinare gli sviluppatori alla Pubblica Amministrazione
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03 Apr 2017
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Smart Working

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Avaya Ip Office Contact Center 10, ecco come il centralino migliora la customer experience
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10 Gen 2017
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Smart Working

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Avaya: la Comunicazione è “Software Defined”
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07 Ott 2016
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Smart Working

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Unified communication, così Avaya supporta le applicazioni cloud-based
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28 Set 2016
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PA Digitale

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Skillo - L’assistente tecnico virtuale: un passo avanti nel customer care
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20 Set 2016
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Security

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Sicurezza, come calcolare i costi di una violazione
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25 Ago 2016
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