Customer Service

<img width="768" height="432" src="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg" class="card-responsive-img fit-img" alt="User experience: al centro  dei portali realizzati da Intesys" decoding="async" fetchpriority="high" srcset="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg 768w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1280x720.jpg 1280w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-156x88.jpg 156w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1536x864.jpg 1536w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-640x360.jpg 640w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1024x576.jpg 1024w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-lq.jpg 30w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
User experience: al centro  dei portali realizzati da Intesys
02 Ott 2014
di Patrizia Fabbri
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<img width="768" height="432" src="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg" class="card-responsive-img fit-img" alt="Il valore del Post Vendita" decoding="async" srcset="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg 768w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1280x720.jpg 1280w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-156x88.jpg 156w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1536x864.jpg 1536w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-640x360.jpg 640w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1024x576.jpg 1024w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-lq.jpg 30w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Il valore del Post Vendita
19 Set 2014
di Nicoletta Boldrini
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<img width="768" height="432" src="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg" class="card-responsive-img fit-img" alt="Customer Service: obiettivo, coinvolgere e fidelizzare il cliente" decoding="async" srcset="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg 768w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1280x720.jpg 1280w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-156x88.jpg 156w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1536x864.jpg 1536w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-640x360.jpg 640w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1024x576.jpg 1024w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-lq.jpg 30w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />

Attualità
Customer Service: obiettivo, coinvolgere e fidelizzare il cliente
19 Set 2014
di Nicoletta Boldrini
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<img width="768" height="432" src="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg" class="card-responsive-img fit-img" alt="Social business: avanza l’onda del cambiamento" decoding="async" srcset="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg 768w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1280x720.jpg 1280w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-156x88.jpg 156w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1536x864.jpg 1536w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-640x360.jpg 640w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1024x576.jpg 1024w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-lq.jpg 30w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Social business: avanza l’onda del cambiamento
16 Set 2014
di Valentina Bucci
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<img width="768" height="432" src="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg" class="card-responsive-img fit-img" alt="I wearable in azienda: tra realtà aumentata e software enterprise" decoding="async" srcset="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg 768w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1280x720.jpg 1280w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-156x88.jpg 156w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1536x864.jpg 1536w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-640x360.jpg 640w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1024x576.jpg 1024w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-lq.jpg 30w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
I wearable in azienda: tra realtà aumentata e software enterprise
25 Ago 2014
di Gabriele Roberti
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<img width="614" height="400" src="https://img.zerounoweb.it/wp-content/uploads/sites/6/2017/07/04202608/6831giovanni-stifano_microsoft.jpg" class="card-responsive-img fit-img" alt="Microsoft, per ripensare la customer experience" decoding="async" srcset="https://img.zerounoweb.it/wp-content/uploads/sites/6/2017/07/04202608/6831giovanni-stifano_microsoft.jpg 614w, https://img.zerounoweb.it/wp-content/uploads/sites/6/2017/07/04202608/6831giovanni-stifano_microsoft-300x195.jpg 300w, https://img.zerounoweb.it/wp-content/uploads/sites/6/2017/07/04202608/6831giovanni-stifano_microsoft-lq.jpg 30w" sizes="(max-width: 614px) 100vw, 614px" data-eio="l" />
Microsoft, per ripensare la customer experience
21 Lug 2014
di  
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<img width="768" height="432" src="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg" class="card-responsive-img fit-img" alt="Sfa e customer service a tutto ‘digital’" decoding="async" srcset="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg 768w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1280x720.jpg 1280w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-156x88.jpg 156w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1536x864.jpg 1536w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-640x360.jpg 640w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1024x576.jpg 1024w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-lq.jpg 30w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Sfa e customer service a tutto ‘digital’
21 Lug 2014
di Nicoletta Boldrini
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<img width="768" height="432" src="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg" class="card-responsive-img fit-img" alt="Amazon: nuovo Centro per il Customer Service a Cagliari" decoding="async" srcset="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg 768w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1280x720.jpg 1280w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-156x88.jpg 156w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1536x864.jpg 1536w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-640x360.jpg 640w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1024x576.jpg 1024w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-lq.jpg 30w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Amazon: nuovo Centro per il Customer Service a Cagliari
11 Lug 2014
di Redazione ZeroUno 
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<img width="82" height="63" src="https://img.zerounoweb.it/wp-content/uploads/sites/6/2017/07/04201938/logobreakfastanalista82x63_new.jpg" class="card-responsive-img fit-img" alt="Big data: migliorare i processi, scovare opportunità" decoding="async" srcset="https://img.zerounoweb.it/wp-content/uploads/sites/6/2017/07/04201938/logobreakfastanalista82x63_new.jpg 82w, https://img.zerounoweb.it/wp-content/uploads/sites/6/2017/07/04201938/logobreakfastanalista82x63_new-lq.jpg 30w" sizes="(max-width: 82px) 100vw, 82px" data-eio="l" />
Big data: migliorare i processi, scovare opportunità
09 Lug 2014
di  
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<img width="768" height="432" src="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg" class="card-responsive-img fit-img" alt="Marketing Crm: serve un approccio ‘outside-in’" decoding="async" srcset="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg 768w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1280x720.jpg 1280w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-156x88.jpg 156w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1536x864.jpg 1536w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-640x360.jpg 640w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1024x576.jpg 1024w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-lq.jpg 30w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Marketing Crm: serve un approccio ‘outside-in’
11 Giu 2014
di Nicoletta Boldrini
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<img width="768" height="432" src="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg" class="card-responsive-img fit-img" alt="Crm: la nuova fase del “customer centric”" decoding="async" srcset="https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-768x432.jpg 768w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1280x720.jpg 1280w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-156x88.jpg 156w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1536x864.jpg 1536w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-640x360.jpg 640w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-1024x576.jpg 1024w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post-lq.jpg 30w, https://www.zerounoweb.it/wp-content/uploads/2024/02/ZU_Placeholder_post.jpg 1920w" sizes="(max-width: 768px) 100vw, 768px" data-eio="l" />
Crm: la nuova fase del “customer centric”
11 Giu 2014
di Nicoletta Boldrini
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<img width="600" height="402" src="https://img.zerounoweb.it/wp-content/uploads/sites/6/2017/07/04202332/castelli1.jpg" class="card-responsive-img fit-img" alt="Dall’It transformation al Cognitive Computing: Eni incontra Watson" decoding="async" srcset="https://img.zerounoweb.it/wp-content/uploads/sites/6/2017/07/04202332/castelli1.jpg 600w, https://img.zerounoweb.it/wp-content/uploads/sites/6/2017/07/04202332/castelli1-300x201.jpg 300w, https://img.zerounoweb.it/wp-content/uploads/sites/6/2017/07/04202332/castelli1-lq.jpg 30w" sizes="(max-width: 600px) 100vw, 600px" data-eio="l" />
Dall’It transformation al Cognitive Computing: Eni incontra Watson
16 Apr 2014
di Nicoletta Boldrini
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